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panic.design / public report

Seeded Checkout Panic Report

Checkout recovery exists, but panic-state users must scan too long under the active reservation timer.

Seeded public report report_seeded_checkout_001 publicRenderable

replay

Failure timeline

Moment 1 of 3

Moment 1 of 3: Reservation timer is visible

Reservation timer is visible

The user begins checkout with a visible countdown.

Dimension
Time pressure
Severity
3/5
Recovery impact
The timer raises urgency before the failure state appears.

Active findings

  • Timer pressure is not paired with recovery guidanceHigh confidence

    The countdown increases urgency before the user knows how checkout will recover.

  1. Priority 1Anchor retry next to the error

    Keep the payment retry action directly beside the authorization failure message.

  2. Priority 2Say the cart and reservation are preserved

    Add short recovery copy that confirms the cart and seat are still held during retry.

  3. Priority 3Pair timer pressure with recovery guidance

    Show what happens if payment fails before the timer expires.

explicit export

Sharing manifest

This public report was prepared from an explicit export manifest. It lists the data and evidence frames included for replay.

Included data
scoretimelinefindingsdesignFixes
Included evidence
frame_cart_timerframe_payment_errorframe_retry_path
Private evidence
No private evidence references included